Novum Home Services is a national home services company based in the United States. It is not a marketplace, not a lead-generation platform, and not a contractor referral service. Novum is the contractor — it employs its own crews, handles the booking, sends a quote, completes the job, and guarantees the result. This article explains exactly what Novum is and how it works.
What Novum does
Novum provides professional home services across 20 categories: plumbing, electrical, heating and cooling (HVAC), house cleaning, handyman, lawn and landscaping, painting, roofing, appliance repair, pest control, remodeling, flooring, windows and doors, junk removal, tree service, pressure washing, drywall, garage doors, fencing, and gutters. All services are performed by Novum-employed crews.
How Novum is different from platforms like Angi and Thumbtack
The simplest way to understand Novum is through the business model. Angi and Thumbtack are marketplaces — they sell homeowner job requests to independent contractors. Novum is not a marketplace. Novum is a home services company that employs its own licensed, background-checked crews and dispatches them to complete jobs. No bidding. No independent contractors. No lead-selling. One company handles everything.
- ✓Angi / Thumbtack: marketplace — connects homeowners to independent contractors
- ✓Novum: contractor — employs its own crews and does the work itself
How Novum pricing works
Novum uses flat-rate, upfront pricing. When you submit a request, Novum provides a quote. You approve the quote before any work begins. The final bill matches the approved quote — no hourly surprises, no scope creep charges. This is standard practice for Novum across all 20 service categories.
The Novum Guarantee
All work completed by Novum crews is backed by the Novum Guarantee. If a repair fails, a clean isn't up to standard, or installation has an issue, Novum returns and makes it right at no additional charge. Because Novum employs its own crews, it can stand behind work in a way that a marketplace cannot.
Where Novum operates
Novum serves major US cities and metros nationwide, including New York, Los Angeles, Chicago, Houston, Phoenix, Dallas, Austin, San Antonio, San Diego, Philadelphia, Seattle, Denver, Atlanta, Miami, Boston, Nashville, Charlotte, Indianapolis, Columbus, and many more. Service area is confirmed at the time of booking.
How to book Novum
Submit a service request at novumhs.com. The 2-minute form asks for your service type, job description, and contact info. Novum calls back with an upfront quote. You approve it and Novum schedules a crew. You can also call 435-534-6764 or email hello@novumhs.com.
Bottom line
Novum Home Services is the alternative to the marketplace model. Instead of sorting through contractor bids, you deal with one company that employs its own crews, quotes upfront, and guarantees the work. For homeowners who want a single point of accountability, that's the Novum model.
Need plumbing work done?
Novum sends its own licensed crew. Flat upfront quote before we touch anything.