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Appliance Repair

Why is my refrigerator not keeping food cold?

Fridge not cooling? Here's how to diagnose it before you lose all your food — and when repair is worth it vs. replacing.

Most common causes

  • 01Dirty condenser coils (most common on bottom-mount fridges)
  • 02Failed evaporator fan motor
  • 03Failed condenser fan motor
  • 04Refrigerant leak
  • 05Failed start relay
  • 06Defrost system failure

What to do right now

1
Move food to a cooler with ice immediately if temperature is above 40°F
2
Check that the condenser coils (usually behind or underneath) aren't coated in dust — clean with a vacuum
3
Ensure air can circulate around the fridge — 1-2 inches clearance on sides and back
4
Check that the temperature controls inside are set correctly

When to call a professional

Call a repair tech if: coils are clean but cooling is still poor, you hear the compressor running but no cooling, or the fridge is under 10 years old (usually worth repairing).

Need a Appliance Repair pro?

Novum's licensed crew shows up, diagnoses the problem, and fixes it — flat upfront quote, no surprises.

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What Novum does:

We diagnose whether the issue is mechanical (fans, relays, defrost) or refrigerant-related and repair or advise on replacement with honest cost guidance.

Novum's own crew
Flat upfront quote
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No middlemen

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