Novum crews only — no contractors, no middlemenSame-day & emergency service available
How it worksReviewsCall 435-534-6764
Address within 48–72 hours

Plumbing

Why won't my toilet flush?

Toilet not flushing? Here are the most common causes and exactly what to do — plus when to call a plumber.

Most common causes

  • 01Flapper valve not sealing
  • 02Low water level in tank
  • 03Clogged drain or trap
  • 04Broken lift chain
  • 05Partial main line blockage

What to do right now

1
Check the water level in the tank — it should be 1 inch below the overflow tube
2
Check that the lift chain is connected to the flapper
3
Try a plunger if the bowl is full and not draining
4
Do not flush repeatedly if the bowl is full — it will overflow

When to call a professional

Call a plumber if: the toilet still won't flush after checking the chain and flapper, water is backing up in other drains when you flush (main line issue), or the toilet rocks or has visible damage at the base.

Need a Plumbing pro?

Novum's licensed crew shows up, diagnoses the problem, and fixes it — flat upfront quote, no surprises.

Call 435-534-6764Book online

What Novum does:

A Novum plumber diagnoses the exact cause — whether it's the internal tank components, a clog in the trap, or a main line blockage — and fixes it the same visit.

Novum's own crew
Flat upfront quote
Novum Guarantee
No middlemen

Browse Plumbing services

See all Plumbing services we offer

View Plumbing